Privacy Policy
Last Updated: April 2026
At Kidney Care and Home Healthcare Center, we are committed to protecting the privacy and security of our patients' personal and medical information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or utilize our home healthcare services in Dubai.
1. Information We Collect
We may collect personal identification information including, but not limited to, your name, contact details, medical history, insurance information, and relevant clinical data required to provide optimal hemodialysis and nephrology care at home.
2. How We Use Your Information
- To provide and coordinate specialized home healthcare services.
- To process billing, insurance claims, and related administrative tasks.
- To communicate with you regarding appointments, test results, and care plans.
- To comply with Dubai Health Authority (DHA) regulations and local legal obligations.
3. Data Protection & Security
We implement advanced, industry-standard security protocols to protect your sensitive health data against unauthorized access, alteration, disclosure, or destruction. All digital medical records are securely encrypted and access is strictly limited to authorized medical personnel.
4. Contact Us
If you have any questions about this Privacy Policy or how your medical data is handled, please contact our administrative team at info@kidneycareae.com or call us at +971 4 569 3739.